Refund policy

We have a NO RETURN/REFUND policy. If your product was damaged during shipping, you must send proof  via the email contact below.

To start a return, you can contact us at bycandacemarie@gmail.com. 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bycandacemarie@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.